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Your Data — Protected, Transparent, Under Your Control

Sixgam Privacy Policy — How We Protect Your Personal Data in Pakistan

At Sixgam, your personal information is your own. This Privacy Policy explains exactly what data we collect, why we collect it, how we store it securely, who we share it with, and what rights you have over it as a registered player. We have written this in straightforward English so there is nothing confusing or hidden.

Last Updated: 1 January 2025  |  Language: English (en-PK)

Privacy at a Glance

Data Never Sold

Your personal information is never sold to third parties or used for external marketing without your consent.

End-to-End Encryption

All data transmitted between your device and Sixgam is encrypted using industry-standard TLS protocols.

Your Rights, Your Control

You can access, correct or request deletion of your personal data at any time by contacting our support team.

Clear Retention Periods

We keep your data only as long as necessary for platform operation and legal compliance — no indefinite storage.

sixgam

Sixgam — protecting the personal data of Pakistani players from Murree to Karachi

1Who We Are

This Privacy Policy applies to the Sixgam online gaming platform, accessible at sixgam.net. When this policy refers to "Sixgam", "we", "us" or "our", it means the platform and the team responsible for operating it. When it refers to "you", "your" or "player", it means any person who visits, registers on, or interacts with the Sixgam platform in any capacity.

Sixgam is the data controller for the personal information you provide and that we collect in the course of your use of the platform. As data controller, we determine the purposes and means by which your personal data is processed and take responsibility for ensuring it is handled lawfully, fairly and transparently.

If you have any questions about this Privacy Policy or about how Sixgam handles your personal data, you can contact our support team at any time via email at support@sixgam.net or through the live chat feature available in your logged-in account.

This Privacy Policy should be read together with the Sixgam Terms and Conditions. By registering an account on Sixgam, you confirm that you have read and understood both documents.

2Personal Data We Collect

Sixgam collects only the information that is necessary to provide you with a safe, personalised and legally compliant gaming service. The categories of personal data we collect are as follows:

2.1 Identity and Contact Data

Collected when you register your Sixgam account and during verification processes. This includes your full legal name, date of birth, gender (optional), residential address in Pakistan, mobile phone number, and email address. For identity verification purposes, we may also collect a copy of your CNIC (Computerised National Identity Card) or passport.

2.2 Financial and Transaction Data

Collected each time you make a deposit or withdrawal on Sixgam. This includes your mobile wallet number (Easypaisa, JazzCash, NayaPay, SadaPay), bank account details used for IBFT transfers, card details (where applicable — card numbers are tokenised and not stored in full), transaction amounts in PKR, timestamps, and transaction reference numbers.

2.3 Gaming Activity Data

Automatically generated as you use the platform. This includes game session records (games played, stakes, win/loss outcomes), session duration, jackpot wins, bonus redemptions, and your wagering history. This data is essential for account management, bonus administration, responsible gaming monitoring, and fraud detection.

2.4 Technical and Device Data

Collected automatically when you access Sixgam. This includes your IP address, device type and model, operating system, browser type and version, screen resolution, network type (WiFi/4G), and general geographic location derived from IP (city or region level — not precise GPS coordinates unless you explicitly grant location permission).

2.5 Communication Data

Records of any communications you have with Sixgam — including support chat logs, emails, complaint records and in-platform notifications. These records are retained to ensure accurate follow-up, audit our support quality, and maintain a complete account history.

Data CategoryExamplesWhen Collected
Identity & ContactName, DOB, CNIC, phone, email, addressAt registration & verification
FinancialWallet number, bank details, PKR transactionsAt each deposit/withdrawal
Gaming ActivityBets, wins, session times, game historyContinuously during play
Technical & DeviceIP address, browser, device, OSEach platform session
CommunicationsChat logs, emails, support ticketsWhen you contact us

3How We Collect Your Data

Sixgam collects your personal data through three main channels:

  • Directly from you: When you fill in the registration form, submit verification documents, make a deposit or withdrawal, contact our support team, or update your account settings.
  • Automatically: When you visit or use the Sixgam platform, our servers and analytics systems automatically record technical data about your session — including your IP address, device information and activity logs. This happens every time you load a page or interact with a game.
  • From third parties: We may receive limited identity and verification data from payment processors (Easypaisa, JazzCash, etc.) to confirm the ownership and validity of payment methods. We may also receive fraud risk signals from third-party verification providers used in our KYC (Know Your Customer) process.

How Your Data Flows Through Sixgam

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You Register

Provide name, contact and payment details

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We Verify

Age, identity and payment method checks

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You Play

Game activity logged securely on our servers

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Data Secured

Encrypted, access-controlled, regularly audited

You Stay In Control

Access, correct or delete your data at any time

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Sixgam — data privacy built for Pakistani players, from Hyderabad to Islamabad

4Why We Use Your Personal Data

Sixgam uses your personal data for the following specific purposes. We will not use your data for any purpose that is not listed here without first informing you and, where required, obtaining your consent.

  • Account creation and management: To set up, maintain and secure your Sixgam account. Your identity and contact data are required to create an account and are used to authenticate your login on each session.
  • Age and identity verification (KYC): To confirm that you are at least 18 years old and that you are who you say you are. This is a legal and ethical requirement — Sixgam does not permit underage gaming under any circumstances.
  • Processing deposits and withdrawals: Your financial data is used to process deposits from and withdrawals to your registered payment methods (Easypaisa, JazzCash, IBFT, etc.) in PKR.
  • Delivering gaming services: Your session and activity data allows us to present your correct game history, balance, bonus status and VIP tier accurately within your account.
  • Responsible gaming monitoring: Sixgam analyses gaming activity data to identify patterns associated with problem gambling. This allows our team to follow up proactively with players who may benefit from responsible gaming support.
  • Fraud detection and security: Technical data including IP addresses, device fingerprints and transaction patterns are used to detect and prevent fraudulent activity, multi-account abuse, bonus fraud and payment fraud.
  • Customer support: Communication data is used to resolve your queries, follow up on complaints, and maintain an accurate record of your interactions with the Sixgam team.
  • Legal compliance: Sixgam is required to retain certain records by law — including transaction records and identity verification documents. These are kept for the periods required under applicable regulations.
  • Marketing communications (with your consent): Where you have opted in to promotional communications, your contact data (email, phone number) is used to send you offers, news and updates from Sixgam. You can opt out at any time.
  • Platform improvement: Aggregated, anonymised technical data helps us understand how the platform is used, identify performance issues, and improve the player experience for all Sixgam users.

5Who We Share Your Data With

Sixgam does not sell, rent or trade your personal data to any third party for their own marketing purposes. We share your data only where it is necessary to deliver the Sixgam service or to comply with legal obligations. The categories of third parties we share data with are:

  • Payment processors: To process your PKR deposits and withdrawals, we share the minimum necessary financial data with Easypaisa, JazzCash, NayaPay, SadaPay, and banking partners for IBFT and card transactions. Each of these processors handles your data under their own privacy policies and applicable regulations.
  • Game software providers: Games on the Sixgam platform are provided by third-party software suppliers (such as Pragmatic Play, NetEnt, and others). These providers may receive technical session data (session token, game stake, outcome) to deliver game functionality. They do not receive your personal identity data.
  • Identity verification services: To complete KYC checks, we may share your identity documents with certified third-party verification providers. These providers are bound by strict data handling agreements and may not use your data for any other purpose.
  • Fraud prevention services: Technical data including IP address, device identifiers and transaction risk signals may be shared with fraud detection providers to protect the platform and its players from fraudulent activity.
  • Regulatory and law enforcement authorities: Sixgam will disclose personal data to government authorities, regulators or law enforcement agencies where required to do so by law — for example, in response to a valid legal order, investigation of fraud, or compliance audit.
  • IT and infrastructure providers: Our hosting, security monitoring and cloud storage providers may technically process your data as part of their service delivery. All such providers operate under strict data processing agreements that prohibit use of your data outside the scope of their contracted service.

Our commitment: Every third party that handles Sixgam player data is required to sign a data processing agreement that restricts them to using your data only for the stated purpose, implementing appropriate security measures, and complying with applicable data protection obligations.

6How We Keep Your Data Secure

Data security is not an afterthought at Sixgam — it is built into every layer of the platform. Here is what we do to protect your personal information:

TLS Encryption in Transit

All data transmitted between your device and Sixgam servers is encrypted using TLS 1.2 or higher. The padlock in your browser confirms your connection is secure at all times.

Encrypted Storage at Rest

Personal and financial data stored on Sixgam servers is encrypted at rest using AES-256 standard encryption. Database access is strictly controlled and logged.

Access Controls

Access to player data within the Sixgam team is restricted on a need-to-know basis. Staff members access only the data required to perform their specific role. All access is logged and audited.

Regular Security Testing

Sixgam's platform undergoes regular penetration testing and vulnerability scanning. We address identified security gaps on a priority basis to stay ahead of evolving threats.

Two-Factor Authentication

Sixgam offers two-factor authentication (2FA) for all player accounts. Enabling 2FA significantly reduces the risk of unauthorised access even if your password is compromised.

Breach Response Plan

In the unlikely event of a data security incident, Sixgam has a documented response plan that includes player notification, containment, and reporting to relevant authorities within required timeframes.

While Sixgam implements robust security measures, no system connected to the internet can guarantee absolute security. You also play a role in keeping your data safe — use a strong, unique password for your Sixgam account and never share your login credentials with anyone.

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Sixgam — privacy and security for players across every corner of Pakistan

7Cookies and Tracking Technologies

Sixgam uses cookies and similar technologies to make the platform work properly, remember your preferences, analyse usage patterns, and in some cases deliver relevant promotional content to logged-in users. A cookie is a small text file stored on your device when you visit a website. Sixgam uses the following categories of cookies:

Cookie TypePurposeCan You Opt Out?
Essential Required for the platform to function — login sessions, security tokens, balance display, game loading. Cannot be disabled without breaking core functionality. No — required for service
Functional Remember your language preference, game filter settings, lobby layout choices and last-played games. Not strictly necessary but improve your experience significantly. Yes — via browser settings
Analytics Aggregate, anonymised data about how players use the platform — which pages are visited most, where users encounter errors, and overall session patterns. Used to improve the Sixgam platform. No personally identifiable data is included in analytics reports. Yes — via browser settings

You can manage or delete cookies through your browser settings at any time. Disabling essential cookies will prevent Sixgam from functioning correctly. Disabling functional or analytics cookies will not affect your ability to play but may reduce the quality of your personalised experience on the platform.

Sixgam does not use third-party advertising cookies or sell cookie data to advertising networks.

8How Long We Keep Your Data

Sixgam retains your personal data only for as long as it is necessary for the purpose for which it was collected, or for as long as required by applicable laws and regulations. The following retention periods apply:

  • Account data (identity, contact): Retained for the duration of your account and for 5 years after account closure. This is required for compliance with applicable anti-money laundering regulations and audit obligations.
  • Financial transaction records: Retained for 5 years from the date of each transaction in accordance with financial record-keeping requirements.
  • Gaming activity logs: Retained for 3 years from the date of each session. Used for dispute resolution, responsible gaming monitoring and fraud investigation.
  • Identity verification documents (CNIC copies): Retained for 5 years after account closure. Required for regulatory compliance. Documents are stored in encrypted, access-controlled storage.
  • Support communications: Retained for 2 years from the date of the last interaction. Used for quality assurance, complaint handling and staff training.
  • Marketing consent records: Retained for 3 years after you withdraw your consent, to demonstrate that consent was validly obtained and subsequently respected.
  • Technical / log data: Retained for 12 months, then deleted or anonymised. Used for security monitoring and platform performance analysis.

After applicable retention periods expire, your data is securely deleted or anonymised so it can no longer be associated with you individually.

9Your Privacy Rights

As a Sixgam player and data subject, you have the following rights over your personal data. You can exercise any of these rights by contacting our support team at support@sixgam.net with the subject line "Data Rights Request". We will respond within 30 days of receiving your request.

Right of Access

You have the right to request a copy of all personal data we hold about you. We will provide this in a clear, structured format within 30 days of your request.

Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. Many details can be updated directly from your account settings.

Right to Erasure

You may request deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose it was collected. Some data cannot be deleted where legal retention obligations apply.

Right to Object

You can object to the processing of your data for marketing purposes at any time. You can also object to processing based on legitimate interests where you feel your rights and interests override ours.

Right to Restriction

In certain circumstances, you can request that we limit the processing of your data — for example, while a dispute about accuracy is being resolved — without deleting it entirely.

Right to Data Portability

Where processing is based on your consent or the performance of a contract, you have the right to receive your personal data in a structured, machine-readable format so you can transfer it to another service.

Please note: Exercising your right to erasure or restriction may affect Sixgam's ability to continue providing you with platform services. For example, if we are required by law to retain your transaction records, we cannot delete your account in a way that removes those records. We will explain any such limitations clearly when responding to your request.

10Children's Privacy

Sixgam is an adult entertainment platform. The minimum age to register and use Sixgam is 18 years. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes an age declaration, and we conduct age verification checks that may require submission of a valid CNIC or passport.

If you are a parent or guardian and believe that a minor has registered on Sixgam, please contact us immediately at support@sixgam.net. We will promptly investigate the matter, close the account, void any transactions made during the period of underage use, and delete the personal data associated with the underage account in accordance with applicable law.

Sixgam will not knowingly retain personal data collected from a minor for any longer than is necessary to investigate and close the account and fulfil any applicable legal reporting obligations.

11Marketing Communications

Sixgam may send you promotional emails, SMS notifications and in-platform messages about new games, bonuses, promotions and VIP Club events — but only where you have opted in to receiving marketing communications. At the time of registration, you will be given the option to opt in or out of marketing communications. You can change your marketing preference at any time.

Opting Out

You can withdraw your marketing consent at any time by:

  • Clicking the "Unsubscribe" link at the bottom of any marketing email from Sixgam
  • Updating your notification preferences in your Sixgam account settings
  • Contacting our support team at support@sixgam.net with the subject line "Unsubscribe"

After you opt out, Sixgam will stop sending marketing communications within 5 business days. Please note that opting out of marketing does not affect transactional communications — we will still send you important account notifications such as deposit confirmations, withdrawal updates and security alerts, as these are necessary for your account management.

Sixgam does not share your contact details with third-party marketers. You will never receive unsolicited marketing from other companies as a result of registering on Sixgam. If you receive marketing that claims to be from Sixgam but looks suspicious, contact us immediately — it may be a phishing attempt.

12Third-Party Links

The Sixgam platform may occasionally contain references to third-party services — for example, links to responsible gaming support organisations. When you click through to an external site, that site's own privacy policy applies, not this one. Sixgam is not responsible for the privacy practices of any third-party website or service, even where we have provided a reference to it.

We recommend reviewing the privacy policy of any third-party service you visit before providing your personal information to them. Sixgam's commitment to protecting your data applies only to information collected and processed on the Sixgam platform itself.

13Updates to This Privacy Policy

Sixgam reviews this Privacy Policy regularly and updates it when necessary to reflect changes in our data practices, legal requirements, or the services we offer. The "Last Updated" date at the top of this page always shows when the most recent revision was made.

Where we make material changes to this Privacy Policy — meaning changes that significantly affect how we use your data or your rights over it — we will notify registered players by email and/or via an in-platform notification at least 7 days before the change takes effect. We will describe the change clearly so you understand what has been updated and why.

Your continued use of the Sixgam platform after any Privacy Policy update takes effect confirms your acceptance of the revised policy. If you do not agree with any change, you may close your account and request deletion of your personal data before the effective date of the revision.

14Contact Us About Privacy

If you have a question, concern or request relating to this Privacy Policy or the way Sixgam handles your personal data, please get in touch. We aim to respond to all privacy-related enquiries within 5 business days, and data subject access requests within 30 days.

Email Us

support@sixgam.net — use the subject line "Privacy Request" or "Data Rights Request" for faster routing to the right team member.

Live Chat

Available 24/7 from your logged-in Sixgam account. Ask to speak with the Privacy or Data team for sensitive data enquiries.

For responsible gaming concerns that involve your personal data — for example, if you wish to request data relating to your gaming activity as part of a self-assessment — please visit /responsible-gaming or use the same contact details above and specify "Responsible Gaming Data Request" in your message.

YOUR DATA IS PROTECTED — YOUR GAME AWAITS

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Data never sold
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